Your service advisor cannot sell the car in front of him and answer the phone.
So one of them loses. We take the phone: booking the appointment, capturing the year-make-model, and running the declined-work list that everybody means to call back and nobody does.
- Live in 7 days
- Month-to-month
- Limited spots per area
Three things every shop operator deals with.
of automotive agents ask the caller to book
Across sixty million measured calls, automotive has the highest share of qualified callers of any industry — and fewer than half of the people answering ever ask for the appointment. The demand is already there.
When the phone rings, and when the counter is busiest
Drop-off and pick-up are the same hours. Your advisor is mid-write-up with a customer deciding on $900 of work. The phone loses, every time, and it should.
of drivers do not trust repair shops
You are selling against that before you say a word. A shop with recent, plentiful reviews is not fighting the same battle as one with nine from 2019.
What we set up for Auto repair, tire, collision & detail shops.
Answers when the counter is busy
Takes the year, make, model and symptom, books into the right slot, and tells them what to expect on drop-off.
The declined-work list, worked
Every deferred recommendation from every inspection, sequenced and followed up on a real schedule. This is the single most valuable list in the shop and it is almost never touched.
Status updates without the callback tag
Customers get texted when the diagnosis is done and when the car is ready, so your advisor stops fielding "is it done yet" calls.
Review requests on pickup
Sent when they have the keys back and the car is fixed. Every customer, no filtering.
Service interval and state inspection reminders
Mileage and time-based, running per vehicle rather than as one list you blast.
Missed-call text-back
Rings out during the morning rush, they get a text before they have dialled the next shop.
A guardrail we put in writing. The AI never authorises a repair and never quotes a firm price. State repair acts require a written estimate and documented customer authorisation before work begins, and an overage needs its own approval — so it books the visit and hands the estimate conversation to your advisor.
What shop operators usually stop paying for.
- Answering service
- Booking tool
- Declined-work follow-up
- Review platform
- Service reminder mail
$397 a month on Growth.
One recovered repair order covers the month at a typical $500–$750 average ticket. A second service advisor is $4,200 a month loaded.
- Everything in Launch
- AI across SMS, web chat, Facebook, Instagram and WhatsApp
- Email and SMS campaigns
- Database reactivation campaigns
- Review AI — asks, monitors, and drafts replies
- Pipelines, forms, invoicing and payments
One-time setup fee of $497–$1,500. Quoted before you pay anything. It covers training the AI on your business, connecting your number and calendar, carrier registration for texting, and training your staff.
Hear what your shop phone sounds like at 8 PM.
We call your business when nobody is there and record what happens. Then you hear the same call handled properly. Fifteen minutes, and the recording is yours either way.
Built in America, for American businesses.