Your hands are in someone’s hair. The phone rings out. She books elsewhere.
We answer, we book, and we handle the Instagram DM asking about price and availability — because in this business that is where half your enquiries actually arrive.
- Live in 7 days
- Month-to-month
- Limited spots per area
Three things every salon operator deals with.
of appointments are now booked online
Across 181,180 barbering appointments. If your only booking route is a phone somebody has to pick up, you are competing for the shrinking quarter — and losing the rest before you know they existed.
Cancellation rates, by segment
Barbershops at 14%, lash and brow bars at 22%. An empty chair is not recoverable — the hour is simply gone, and the stylist still gets paid.
Where the enquiry actually comes from
"How much for a full head of highlights and do you have Saturday?" arrives on Instagram, at 9 PM, and sits unread until Tuesday. By then she has booked.
What we set up for Salons, barbershops, med spas & boutiques.
Booking that never closes
Phone, web chat, Instagram and Facebook DM all book into the same calendar, per stylist or any-available, with the right service duration attached.
AI on the DMs
Answers the price and availability questions in your voice and books. It stays out of any conversation already running with a regular.
Deposits and confirm-required reminders
Card on file for the services worth protecting, and a reminder sequence that needs a reply. Cancellations that come early are refillable; no-shows are not.
Rebooking at checkout, then chasing it
The client who leaves without a next appointment is the one you lose. If they did not rebook in the chair, they get a sequence at the right interval for their service.
Review requests after every appointment
Sent at the moment the blow-dry still looks like the blow-dry.
Colour and cut interval campaigns
Six weeks for a cut, eight for colour, whatever your intervals actually are. Runs on its own for every client on the book.
A guardrail we put in writing. Med spas are different. The moment you offer injectables, lasers, or anything under medical supervision, you may be handling health information — and we treat you like a clinic, not a salon. Different agreement, different message content, and no clinical detail anywhere in the system.
What salon operators usually stop paying for.
- Booking software
- Reminder and deposit tool
- Review platform
- Instagram DM management
- Rebooking campaigns
$397 a month on Growth.
One recovered colour appointment a month covers this. A receptionist who could also answer your DMs at 9 PM does not exist at any price.
- Everything in Launch
- AI across SMS, web chat, Facebook, Instagram and WhatsApp
- Email and SMS campaigns
- Database reactivation campaigns
- Review AI — asks, monitors, and drafts replies
- Pipelines, forms, invoicing and payments
One-time setup fee of $497–$1,500. Quoted before you pay anything. It covers training the AI on your business, connecting your number and calendar, carrier registration for texting, and training your staff.
Hear what your salon phone sounds like at 8 PM.
We call your business when nobody is there and record what happens. Then you hear the same call handled properly. Fifteen minutes, and the recording is yours either way.
Built in America, for American businesses.