You cannot answer the phone with your hands on a patient.
And you should not have to. We answer, book into your calendar, and run the reminder sequence that gets people to actually turn up — which in this business is the difference between a full book and a full-looking one.
- Live in 7 days
- Month-to-month
- Limited spots per area
Three things every clinic operator deals with.
of PT patients miss at least one appointment
Across 444,995 patients in 697 clinics. Daily no-show rates ran 15% to 31%. A care plan is twelve to twenty-four visits — every dropped patient is not one lost slot, it is a dozen.
of patients read ratings before booking
And 72% prefer a provider at four stars or better. In a category where three clinics sit within a mile of each other, the review count is the shortlist.
The window you are unreachable, all day
Every session is a window where the phone rings out. Sole practitioners have no front desk at all. The new-patient call is the most valuable one you get, and it arrives during treatment hours.
What we set up for Chiropractic, physio, massage, nutrition & studios.
Answers during sessions
Books new patients, moves existing ones, and answers the "do you take my insurance" question without interrupting you mid-treatment.
The reminder sequence that actually works
Confirm-required texts at the intervals the trial data supports, with escalation on silence. This is the single highest-return automation in the vertical.
Care-plan attendance tracking
A patient who cancels once is the strongest predictor of a no-show next time. We flag them so you can call before the plan falls apart.
Review requests after every visit
Timed to go out while they still feel better than when they walked in.
Class, membership and package reminders
Renewals, expiring packages, and the members who have not been in for three weeks — all sequenced, none of it manual.
Reactivation of lapsed patients
The list of people who stopped mid-plan is the cheapest revenue in your practice, and nobody ever works it.
A guardrail we put in writing. If you bill insurance you are almost certainly a HIPAA covered entity — cash-pay studios, trainers and most independent massage practices are not. We treat you as covered by default: no clinical detail in the system, no symptom triage, and a signed agreement on how information is handled. Appointment reminders are explicitly permitted, which is why they are the first thing we turn on.
What clinic operators usually stop paying for.
- Booking software
- Reminder tool
- Review platform
- Class and membership email
- Answering service
$397 a month on Growth.
A part-time front desk is $2,300 a month loaded and still goes home at five. This is $397 and it covers every session you are in.
- Everything in Launch
- AI across SMS, web chat, Facebook, Instagram and WhatsApp
- Email and SMS campaigns
- Database reactivation campaigns
- Review AI — asks, monitors, and drafts replies
- Pipelines, forms, invoicing and payments
One-time setup fee of $497–$1,500. Quoted before you pay anything. It covers training the AI on your business, connecting your number and calendar, carrier registration for texting, and training your staff.
Hear what your clinic phone sounds like at 8 PM.
We call your business when nobody is there and record what happens. Then you hear the same call handled properly. Fifteen minutes, and the recording is yours either way.
Built in America, for American businesses.